Terms and Conditions
Payments
Payments for private sessions, packages, workshops or class series is due prior to or at the time of service. All private sessions and packages expire one year from date of purchase, without exception.
Cancellation Policy for Private Sessions
24 hours advance notice is required to cancel a session to avoid full session fee. You are responsible for paying for missed or cancelled appointments with less than a 24-hour advance notice.
Cancellation Policy for Workshops and Class Series
Payment will be refunded in full (less a $5 processing fee) if you cancel 14 or more days prior to the workshop date or first class. If you cancel between 13 days and 7 days in advance, a nonrefundable credit (less a $5 processing fee) towards a private session, workshop or class will be held for 60 days from the date of issue. No credit or refund is available if you cancel less than 7 days in advance or on the workshop's arrival day, if you do not show up, or if you leave an event early for any reason.
Refund Policy for Session Packages
Refunds for Session Packages will be granted if requested within 21 days of time of purchase. Our policy is to refund the amount paid for a package of sessions, minus the full, undiscounted price of the sessions you have already received. Packages cannot be transferred between persons and expire one year from date of purchase.
Refund Policy for Gift Certificates
Gift Certificates cannot be returned or surrendered for cash or transferred between persons.
Payments
Payments for private sessions, packages, workshops or class series is due prior to or at the time of service. All private sessions and packages expire one year from date of purchase, without exception.
Cancellation Policy for Private Sessions
24 hours advance notice is required to cancel a session to avoid full session fee. You are responsible for paying for missed or cancelled appointments with less than a 24-hour advance notice.
Cancellation Policy for Workshops and Class Series
Payment will be refunded in full (less a $5 processing fee) if you cancel 14 or more days prior to the workshop date or first class. If you cancel between 13 days and 7 days in advance, a nonrefundable credit (less a $5 processing fee) towards a private session, workshop or class will be held for 60 days from the date of issue. No credit or refund is available if you cancel less than 7 days in advance or on the workshop's arrival day, if you do not show up, or if you leave an event early for any reason.
Refund Policy for Session Packages
Refunds for Session Packages will be granted if requested within 21 days of time of purchase. Our policy is to refund the amount paid for a package of sessions, minus the full, undiscounted price of the sessions you have already received. Packages cannot be transferred between persons and expire one year from date of purchase.
Refund Policy for Gift Certificates
Gift Certificates cannot be returned or surrendered for cash or transferred between persons.